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Privacy Policy

Effective date: May 6th, 2024.

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At My Chakchouka, your privacy is of utmost importance to us. This Privacy Policy outlines the types of information we collect from you, how we use it, and the steps we take to ensure it is protected. This policy applies to all information collected through your use of our website.

1. Information We Collect

We collect information to provide better services to all our users. The types of information we gather include:

  • Personal Information: You may be asked to provide personal information when you register for our services, place an order, or interact with various site features. This information may include your:

    • Name

    • Email address

    • Mailing address

    • Phone number

    • Payment details (processed via secure third-party payment processors)

  • Usage and Technical Data: When you access our website, we may automatically collect information about your device and usage of our services. This may include:

    • IP addresses

    • Browser type and version

    • Pages of our site that you visit

    • Time and date of your visit

    • Time spent on those pages

    • Unique device identifiers

    • Diagnostic data

2. How We Use Your Information

The information we collect helps us deliver and improve our services and tailor your user experience. Specifically, we use your information to:

  • Process transactions and send notices about your transactions.

  • Resolve disputes, collect fees, and troubleshoot problems.

  • Prevent potentially prohibited or illegal activities, and enforce our Terms of Service.

  • Customize, measure, and improve our services and the content and layout of our website.

  • Deliver targeted marketing, service update notices, and promotional offers based on your communication preferences.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, as long as those parties agree to keep this information confidential.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

5. Your Rights

You have the right to access, update, or delete the personal information we collect. To do so, please contact our customer service. You can also opt-out of receiving marketing communications from us at any time.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our website prior to the change becoming effective.

If you have any questions about this Privacy Policy, please contact us.

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